We have been recognised as the best council in SA for responding to Snap Send Solve issue reported to us, taking out two significant honours; Snappers’ Choice Award, and #1 Top Solver Award in SA.
Being named the Snappers’ Choice Award winner in SA, which is decided by public vote, is incredibly meaningful because it reflects the trust and confidence of the community. Knowing that residents took the time to vote shows us that the work our teams do every day is genuinely making a difference where it matters most, in the lives of our community.
To also be recognised as a Top Solver, based on community satisfaction, is a proud acknowledgement of our commitment to responsive service, transparency and working closely with residents to keep the community safe, clean, and well maintained.
This isn’t a one‑off either. After last year’s outstanding national results, this win shows that our high standards aren’t just being met, they’re being maintained. Consistently. And that’s no accident.
Behind every call, email, report logged, every issue resolved and every response delivered is a team that takes pride in doing things properly. Whether you’re on the frontline, behind the scenes, managing systems, communications or customer experience, this recognition reflects the collective effort across PAE.
A huge thank you to our dedicated staff who take pride in delivering the highest standards of customer service and responding to issues that matter to the community. If you see something that needs attention on the streets, please take a moment to report it to us so that we can attend to it. You can report using Snap Send Solve, via our website portal, or by calling 8405 6600.