Waste collection delays
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Missed bins? Help is on its way. Cleanaway are experiencing delays to bin collections. If your bin is missed, Cleanaway will return the following day to complete the collection. Please leave your bin out at the kerb until it has been emptied. If your bin has not been collected within 24 hours of your usual collection day, you can log a missed collection or call the waste line on 1800 777 844. More information is available here.

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Pet and animal services

We’re here to provide help and support for pet owners who want to learn more about responsible pet ownership. Below, you’ll find vital information about everything from registration to breeding, plus what to do if you need to complain about an animal or report a pest.

Close up of smiling dog wearing collar
Keeping cats and dogs

How to be a responsible dog and cat owner in the City of PAE, including information on registration, microchipping, desexing and breeding laws.
Dog barking and jumping on fence
Animal complaints

If you need to report a dog attack or harassment, a barking dog or a stray dog or cat, we’re here to support you.
Chickens roaming in a yard
Keeping other animals

You can keep animals like horses, poultry and bees on your property in the City of PAE, but you must follow specific rules and guidelines.
Beekeeper removing a hive from a chimney on a building
Pest services

We help you manage European wasps and bees free of charge, and provide advice on dealing with mosquitoes, rats, snakes, pigeons, magpies and foxes.