Customer Service

We are always working on improving ways for you to get in touch. We are committed to the principles of transparency and fairness when handling customer compliments, enquiries, requests and complaints.

Main Office- Civic Centre

Customer service staff are available 8.30am- 5pm, Monday to Friday.

Phone: 08 8405 6600
Address: 163 St Vincent St, Port Adelaide, SA 5015
Postal Address: PO Box 110 Port Adelaide SA 5015
Email: service@cityofpae.sa.gov.au

Emails can be sent to this address and will be forwarded to relevant departments as required. Please note that the City of Port Adelaide no longer operates a fax machine.

Visit our Online Services website to request a service- eCouncil - Online Services

"We acknowledge and pay respect to the Traditional Owners of the land on which we stand, the Kaurna People of the Adelaide Plains. It is upon their ancestral lands that the Port Adelaide Enfield Council meets. It is also the Place of the Kardi, the Emu, whose story travels from the coast inland. We pay respect to Elders past, present and emerging. We respect their spiritual beliefs and connections to land which are of continuing importance to the living Kaurna People of today. We further acknowledge the contributions and important role that Aboriginal and Torres Strait Islander people continue to play within our shared community."